Serco has been awarded an eight-year extension to its contract with simulation technology specialist CAE to deliver helicopter pilot training and carry out FM services for the Medium Support Helicopter Aircrew Training Facility (MSHATF) at RAF Benson. http://www.fm-world.co.uk/news/serco-renews-helicopter-pilot-training-contract-at-raf-benson/ News from FM World
Author: Simon Carter
BIFM publishes new Statutory Compliance Guidance Note for procurement
BIFM’s Procurement Special Interest Group (SIG) has published a Guidance Note to help facilities management professionals involved in supply chain management understand statutory compliance across procurement projects. http://www.fm-world.co.uk/news/bifm-publishes-new-statutory-compliance-guidance-note-for-procurement/ News from FM World
Churchill gets on board with £3.5m Govia Thameslink deal
Global flexible workspace company The Instant Group has awarded Imtech Inviron a new two-year contract following continuing service at its headquarters in Victoria, London. http://www.fm-world.co.uk/news/churchill-on-board-with-35m-govia-thameslink-deal/ News from FM World
Sodexo retains catering contract at Birkbeck College
Sodexo has renewed its catering deal with the University of London’s Birkbeck College. http://www.fm-world.co.uk/news/sodexo-retains-catering-contract-at-birkbeck-college/ News from FM World
Compass Group goes up to Oxford to deliver first-class catering
The University of Oxford has appointed Compass Group UK & Ireland to provide catering and a range of hospitality services. http://www.fm-world.co.uk/news/compass-group-goes-up-to-oxford-to-deliver-first-class-catering/ News from FM World
Interserve strikes IFM deal with law firm Irwin Mitchell
Support services and construction group Interserve has won a four-year contract to provide integrated facilities management services for solicitors Irwin Mitchell. http://www.fm-world.co.uk/news/interserve-strikes-ifm-deal-with-law-firm-irwin-mitchell/ News from FM World
Carillion agrees on £50m sale of healthcare division to Serco
Carillion has signed heads of terms with Serco Group Plc for the disposal of a large part of its UK healthcare facilities management business for £50.1 million, subject to a limited working capital adjustment. http://www.fm-world.co.uk/news/carillion-agrees-on-50m-sale-of-healthcare-division-to-serco/ News from FM World
BIFM publishes new guidance on customer experience
BIFM has published a new Good Practice Guide, adding to its suite of resources for facilities management professionals at any stage in their career. http://www.fm-world.co.uk/news/bifm-publishes-new-guidance-on-customer-experience/ News from FM World
Polyteck Group reports 'record growth with 32% rise in revenue'
Polyteck Group, the construction and facilities management firm, has reported a 32 per cent rise in revenue to £23.8 million for the 12 months to 31 December 2016 the highest since its inception in 2005, it says. http://www.fm-world.co.uk/news/polyteck-group-reports-record-growth-with-32-rise-in-revenue/ News from FM World
Call for more focus on 'colleague service' not 'customer service' in FM
There should be more focus on ‘colleague service’ not ‘customer service’ in the facilities management profession, delegates at the Workplace Trends conference heard last week. http://www.fm-world.co.uk/news/call-for-more-focus-on-colleague-service-not-customer-service-in-fm/ News from FM World