IWFM Conference live poll: 'Customer-centric' approach is the goal for most FMs

More than 30 per cent of facilities managers attending the Institute of Workplace and Facilities Managers conference this week believe that being ‘customer-centric’ is the priority culture goal for the organisation they serve. http://www.facilitatemagazine.com/news/iwfm-conference-live-poll-customer-centric-approach-is-the-goal-for-most-fms/ News from FM World